Pashu Mandi- Privacy Policy

The policy describes how a business uses any personal information provided by a user while using our service, including but not confined to our website, mobile apps, and any other present/future forms of communication. We are entirely dedicated to protecting your privacy and providing the highest levels of data safety. As a result, we follow the most restrictive user privacy guidelines and employ a security system to safeguard any vital information customers provide to and via our website, mobile applications (apps), and other form of communication/interaction.

You accept the provisions of this Privacy Policy and the accompanying Terms of Use by visiting our Website and/or utilising our Service on the Platform. Terms that are not described in this Privacy Policy will have the meaning specified in our Terms of Service.

Applicability

1. This Privacy Policy section specifies our procedures and policies for collecting, using, storing, and disclosing any relevant data, including personal or business information, that you give us while using our website. This Privacy Policy regulates the set and use of Personal Information and sensitive personal data (as defined below) or information given by you, as well as the handling of Personal Data and Sensitive Personal Information given by you while using the website.
2. You may be mandated to execute certain other agreements during the course of your association with Us, and such agreements, along with the Terms and Conditions,' shall govern your association with Us, except if explicitly stated to the contrary.

Definitions

1. "Personal Information" means any information in regards to a natural person that, when combined with some other information available or probable to be accessible with a body corporate, is capable of recognizing such individuals and which is not otherwise usually available in public. Personal information examples also provide a person's name, address, date of birth, aadhar card number, driving licence number, permanent account number, and many more.

2. "Sensitive Personal Information" as per Section 3 of the Information Technology Act (Reasonable Security Practices & Procedures and Sensitive Personal Data or Significant Information Rules), refers to personal information about a person that includes any of the following:

   • Passwords
   • Status of physical, physiological, and mental health
   • Sexual orientation, etc
   • Your cattle/domestic animals' medical records and history
   • Bio-metric details
   • Financial records such as bank account, bank card, debit card, or any other means of payment information

   Each of the information obtained by the body corporate under the preceding clauses for processing, storage, or processing under the legal agreement or otherwise

3. "Information" refers to Your Personal Information and Sensitive Personal Information, as well as any data or other information obtained from you.

Information We Collect

1. We personally collect identifiable details about you, which you expressly choose to submit to us, such as Your Personal Details and Sensitive Personal Information. We may ask you to submit specific information regarding yourself when you involve in certain activities on the site, like registering for an account, utilising Our Services for exploring animals, buying an animal's feed, filling out a survey, soliciting information about Our Services, booking veterinary consultations, and participating in competitions organised by Us.

   Participating in these actions is optional, but if you do, we might well ask you to submit specific Personal Information such as your first and last name, e-mail address, pin-code, address, telephone or mobile number, date of birth, age, identification number, photograph, and so on.

2. We can sometimes automatically collect the specific details that might be regarded as Personal Information or Tactful Personal Information as the case may be, for example, the IP address of your computer system or network connection, Your location, details about your Internet access and mobile device, cookie data, web beacon information, and details of the website pages you visit, regarding Your preferences and configurations, such as time zone and language, as well as your searches and communications. We may also gather information from you over the phone or through e-mail interaction with our representative.

3. We could collect additional detail such as the date and time of your visit, your location, the pages and other subject matter that you access, as well as the number of times you come back to the website. This data is used in accumulation for internal marketing and other similar purposes. We could also connect with third-party website technology (for example- Google Analytics) to gather this information. Moreover, for fraud prevention and security detection purposes, we may employ a variety of other techniques that obtain similar information.

4. Partner Information- We work with third-party vendors to provide you with specific services, and we may obtain information directly from all those third parties. We would not obtain Sensitive Personal Information from you unless such gathering is deemed necessary for the aim for which it has been collected.

Messages and Communication

Your messages are always encrypted, so they can never be shared or viewed by anyone but yourself and the intended recipients. We cannot decrypt or otherwise access the content of your messages. All messages are encrypted.

Chat Feature

Our platform includes a chat feature that allows buyers and sellers to communicate directly. This section outlines how we handle the information shared in these chats.

1. Information Collection: When you use the chat feature, we collect the content of your messages, including any text, images, and other media you send. This information is stored securely on our servers.
2. Message Encryption: All messages sent through our chat feature are encrypted, We cannot decrypt or access the content of your messages.

How We Work with you?

1. We obtain information to ensure that you receive our services and to coordinate your service request for relevant third vendor services. We utilise Your Data to facilitate conversation between you and us about the facilities, as well as to enhance Our Site and learn how it is utilized and accessed. We may reach you in the future to notify you regarding new services, advertising, possibilities, as well as other essential information about us that we think will be of interest to you based on Your Information. We could also use the data collected to evaluate user behaviour as a way of measuring involvement in and use of the Site, and we could disclose such evaluations to advertisers or other third parties in the form of statistical information, including such overall patterns or population reports, which do not define or recognise any individual user.

2. We deliver relevant Personal Details with chosen affiliates and partners for customer support, account management, and similar stuff as needed to deliver the services. We will not sell, trade, share, or rent the Personal Information that you give to us via our Site to third parties who really do not supply any associated services or support.

3. We could reveal information regarding you to third parties if we think in good faith that doing so is legally required or judicial procedures, either to respond to legal actions or to safeguard our property or protection, or the rights, property, or security of others. On the occasion of a merger, acquisition, bankruptcy, or even other sale or disposition of all or a part of our assets, or previous to this event in the case of almost any diligence requirement, we may disclose details about you to a successor organisation. This Privacy Policy will remain in force for the successor group's use and confidentiality of Your Personal Information and Sensitive Personal Information unless: (i) unless a court has ordered otherwise; or (ii) the successor organisation provides You with notice that Your Personal Information and Sensitive Personal Information will be applicable to the successor organization's own policy, as well as the possibility to opt-out (which may cause You not to be able to continue to use the website). If you submit Personal Information following such a transfer, that details may be relevant to the policy of the successor entity.

4. Your data will be collected, used, preserved, deleted, analysed, handled, disclosed, transferred, and shared in accordance with Indian laws and the conditions of this Privacy Policy.

5. We will reach you if we require additional information that individually recognises you or enables us to contact you. We won't care who is using the device to visit the Website as long as the login/access credentials match yours. To make the most efficient use of the Site and ensure that your information is recorded accurately on the Site, You must log in with your own credentials. We shall always give you the option of not providing the Information that we require from you. Furthermore, you shall have the choice to withdraw your prior consent to us to use such notification at any point of time while using the Site.

Updating Your Information

We would then give you the tools you need to make sure that your Details are correct and up to date. If you have completed a user account, we will provide an appropriate means for you to access, evaluate, and adjust your profile/user Credentials on Our Site. We are not liable for the authenticity of the details given by you, and it is entirely your obligation to provide us with accurate and up-to-date information.

Security

1. We presently intend to keep user data where an account is active and for a sufficient time period after that. This practice may be modified in accordance with both legal and business requirements. E.g., we could extend the time limit for some data if needed to conform to any relevant legislation or voluntary code of conduct. We may, except as otherwise prohibited by law, reduce the time span for certain types of data in order to free up maximum storage space.

2. We use proper security measures to safeguard Your Details in accordance with the law. We care about the security & security of Your crucial Data but keep in mind that no technique of transmission through the Internet or method of electronic storage is completely secure. Whereas we aspire to safeguard your personal information using the commercially acceptable form, we cannot guarantee its complete security.

Confidentiality

1. We are genuinely concerned about protecting the privacy of Your Details. We safeguard the information we handle and maintain with physical, digital, and procedural safeguards. For example, we restrict access to the Data to authorised employees who require it in required to function, develop, or improve Our Site. Please always remember that we make every possible effort to provide appropriate security for the information we process and preserve. No security system can protect all potential breaches of security.

2. We do not admit obligation or liability for the confidentiality, security, or integrity of Your Information while it is being conveyed over the Internet.

Social Features of Our Website

When you are using specific features on Our Site, such as the discussion boards, and you publish or disclose Personal information, such as comment sections, texts, documents, and photos, your personal data will be available to all customers and will be placed in the public domain. All those sharing information is executed at your own risk. Please be aware that any personal details you disclose in your account or when publishing on our forums could be available to the public.

Jurisdiction Law and Disputes

1. In pursuance of the applicable laws, the name and contact information for Our Company's Grievance Officer Information will be provided to you.

   You could-

   • Get access to Your Sensitive Personal Information.
   • Please report any complaints about Your Sensitive Personal Information.
   • Any breach of security involving Your Sensitive Personal Information.

2. The whole Privacy Policy will be governed and interpreted in accordance with Indian laws, and under the rules of arbitral proceedings set forth herein, the courts of Sirsa(HR), India, shall have the exclusive jurisdiction over any conflicts (defined below) originating out of or in relationship with this Privacy Policy.

Cookies

1. Just like any other internet site, we, use 'cookies.' Cookies are tiny files that reside on Your computer's hard disk and usually contain an unidentified unique identifier and are only available by the website that positioned them there ("Cookies"). Such cookies are used to save information such as visitors' choices and the pages on the webpage that they accessed or visited. The data is used to improve the user experience by tailoring our web page content to visitors' internet explorer types and/or other details.

2. Advertising Partners

   Whenever you visit Our Site, we use third-party advertising agencies to serve ads. Such companies may use details about your visits to this and other websites (but not your name, proper address, email address, or phone number) to provide ad campaigns regarding goods and services of interest to you.

3. Third Party- Privacy Policy

   We could convey links in a way that allows us to monitor whether or not these links have been followed. This data is used to improve our personalised content. By clicking on links, you may be taken to sites outside of our domain. We are not liable for the privacy conventions of third-party applications and websites. We inspire our users to review the privacy policies of each and every application or site that gathers personally identifiable details when they leave our site. This Privacy Policy describes only applies to information obtained by Our Site.

Waiver

There will be no failure or delay by us in undertaking any right, power, or remedy within this Policy shall be construed as a waiver of that right, authority, or remedial action. Neither single nor partial exercise of any right, authority, or remedial action under this Policy by us excludes any subsequent exercise of that right, authority, or remedial action or the exercise of any other right, authority, or remedial action by us.