Policy

Delivery & Implementation Policy

At ClickMaker, we provide IT services and software development solutions that are delivered digitally. This policy outlines how we deliver our services, timelines, and what you can expect.

Last updated: December 17, 2025

Digital Delivery

As a software development and IT services company, our deliverables are primarily digital in nature. We do not ship physical products. All software, code, documentation, and related materials are delivered electronically through the following methods:

Email attachments for documents and small files
Secure cloud storage links (Google Drive, Dropbox, etc.)
GitHub or other version control repositories for source code
Direct deployment to your servers or hosting environment
Access credentials for SaaS platforms and applications

Delivery Timelines

Custom Software Development

Delivery timelines for custom software projects vary based on complexity and scope:

Small Projects
2-4 weeks
Medium Projects
1-3 months
Large Projects
3-6 months or more

Specific timelines will be outlined in your project proposal and contract. We follow an agile development methodology with regular milestone deliveries.

Website Development

Standard website development projects are typically delivered within:

Landing Page5-7 business days
Business Website (5-10 pages)2-3 weeks
E-commerce Website4-6 weeks
Custom Web Application6-12 weeks

Mobile Application Development

Mobile app development timelines depend on platform and features:

Simple App (Single Platform)6-8 weeks
Medium Complexity App10-14 weeks
Complex App (Cross-Platform)16-24 weeks

Milestone-Based Delivery

For larger projects, we implement a milestone-based delivery approach:

1

Discovery & Planning

1-2 weeks

Requirements gathering and project planning

2

Design Phase

1-3 weeks

UI/UX design and wireframes

3

Development Sprints

Varies by project

Iterative development with regular demos

4

Testing & QA

1-2 weeks

Comprehensive testing and bug fixes

5

Deployment

3-5 days

Final deployment and go-live support

6

Post-Launch Support

2-4 weeks

Monitoring and immediate issue resolution

Note: You will receive deliverables at the end of each milestone for review and approval before proceeding to the next phase.

Implementation Process

Source Code Delivery

Upon project completion, you will receive:

  • Complete source code with proper documentation
  • Database schemas and migration scripts
  • API documentation (if applicable)
  • Deployment guides and configuration files
  • User manuals and training materials

Deployment & Hosting

We offer the following deployment options:

Self-Hosted
Code and deployment instructions for your servers
Managed Deployment
We handle deployment to your preferred hosting provider
Full Managed Hosting
We provide hosting and ongoing server management

Delays and Extensions

While we strive to meet all agreed-upon deadlines, delays may occur due to:

  • Changes in project scope or requirements
  • Delayed feedback or approvals from the client
  • Technical challenges or third-party dependencies

Client Responsibilities

To ensure timely delivery, we require:

  • Timely provision of required content and assets
  • Prompt feedback and approvals at each milestone
  • Clear communication of requirements

Acceptance and Sign-Off

Each deliverable will require your acceptance and sign-off. You will have a specified review period (typically 5-7 business days) to review, test, provide feedback, and formally accept the deliverable.

Post-Delivery Support

After final delivery, we provide:

  • • 30-90 days warranty for bug fixes
  • • Technical support via email and phone
  • • Optional maintenance packages
  • • User training sessions (if included)

Intellectual Property Transfer

Upon final payment and project completion, all intellectual property rights for custom-developed software will be transferred to you, unless otherwise specified in the contract. This includes source code ownership, custom designs and graphics, and documentation. Note: Third-party libraries, frameworks, and open-source components retain their original licenses.

Contact Us

If you have any questions about our Delivery & Implementation Policy, please contact us:

This policy is subject to change without prior notice. Please review this page periodically for updates.